![]() I have had this problem also, after Firefox updated itself to version 41. Rapport does not appear as an Extension, or anywhere else in Add-ons (3) If the '''''' preference is bolded and "user set" to true, double-click it to switch it to false (2) In the search box above the list, type or paste '''xpi''' and pause while the list is filtered ![]() ![]() Click the button promising to be careful. (1) In a new tab, type or paste '''about:config''' in the address bar and press Enter/Return. * "3-bar" menu button (or Tools menu) > Add-ons If that is already set to false, then there must be some other problem with the add-on that is causing it not to work. (3) If the preference is bolded and "user set" to true, double-click it to switch it to false (2) In the search box above the list, type or paste xpi and pause while the list is filtered (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. If your Firefox is blocking Rapport because the extension is not verified/not signed,, please check the following setting: If it's disabled, it will be at the bottom on a grayed background. ![]() "3-bar" menu button (or Tools menu) > Add-ons.Rapport also is updated very frequently, so it's worth checking that you have the latest version before doing too much more troubleshooting.Ĭan you check the Add-ons page to see whether Rapport is disabled? Either:
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